Privacy Policy
Effective Date: April 9, 2025
At Open Arms CLT, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect the personal information you provide to us—whether you’re visiting our website, attending a service, making a donation, or engaging with us online.
1. Who We Are
Open Arms CLT is a multi-ethnic, multi-generational church based in Charlotte, North Carolina. Our mission is to make disciples through worship, connection, service, invitation, and generosity. For more about our values, visit our About Us page.
2. What Information We Collect
We may collect personal information when you:
- Fill out a contact form or register for an event
- Subscribe to our newsletter or prayer updates
- Give a donation online or via our church app
- Join a Serve Team or small group
- Use our website or interact with our content on social media
This information may include:
- Name, email address, phone number, mailing address
- Payment details (processed securely through third-party services)
- Attendance or involvement history
- Communications preferences
We may also collect non-personal data, like browser type, IP address, and usage stats to help us improve our site and services.
3. How We Use Your Information
We use your information to:
- Communicate with you about church events, services, and updates
- Process donations and send giving receipts
- Provide personalized ministry support and engagement opportunities
- Respond to your questions or prayer requests
- Maintain the security and effectiveness of our website
We do not sell or rent your personal data to third parties.
4. Third-Party Services
We may use third-party platforms for communication, donations, and digital ministry tools. These platforms have their own privacy policies and data security practices.
5. Your Choices & Rights
You can:
- Update your contact information by reaching out to us
- Unsubscribe from emails at any time via the link in the footer
- Request to view, edit, or delete your personal data by emailing us at openarmsclt@gmail.com.
We honor all reasonable requests and are committed to transparency.
6. Cookies & Website Analytics
Our website may use cookies and analytics tools to better understand how visitors use our site and improve your experience. You can choose to disable cookies through your browser settings.
7. Children’s Privacy
We do not knowingly collect personal information from children under 13 without parental consent. If you believe your child has submitted personal data, please contact us immediately.
8. Security
We take appropriate measures to protect your data. All donations are processed through secure, PCI-compliant platforms.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective Date” at the top will reflect the latest version.
10. Contact Us
Have questions about this Privacy Policy or how your data is used? Please contact us at:
Open Arms CLT
8611 Concord Mills Blvd, Suite 364, Concord, NC 28027
704.909.6115
